When Engagement Becomes Performance
Leadership often says they want more engagement. More questions. More visible participation.
In practice, engagement can quietly become associated with airtime. Silence is interpreted as disengagement. Verbal contribution becomes the metric.
The distortion begins when volume replaces value.
When teams optimize for visible participation, meetings expand, signal-to-noise ratio declines, and contribution becomes performative rather than strategic. Instead of increasing clarity, the system increases activity.
The dynamic shifts further when participation is emotionally monitored. If silence triggers visible frustration, or if questions are evaluated for correctness rather than exploration, engagement becomes something to manage rather than something to offer.
At that point, questions are no longer driven by curiosity. They are driven by compliance.
Psychologically, the nervous system responds quickly to emotional volatility. When being put on the spot carries risk — social, reputational, or emotional — people adapt. Some withdraw. Others ask safe questions. Many begin performing interest to regulate the room.
The result is not deeper engagement. It is survival behavior.
True engagement cannot be mandated. It emerges when psychological safety exists and when people believe their contribution will be received without penalty. Leaders who equate volume with value — or emotion with alignment — unintentionally reward performance over depth.
Silence is not absence. It is often processing. Discernment. Strategic restraint.
If I were leading, engagement would be measured through ownership, decision contribution, follow-through, and execution quality — not verbal frequency.
Engagement is not about who speaks most.
It is about who moves the work forward.